ACCESS STATEMENT

Name: The Kings Head, Wye
Postal address: Church Street, Wye, Ashford, Kent, TN25 5BN
Telephone number: 01233 812418Tel: 01233 812418
Email: info @kingsheadwye.com
Website: https://www.kingsheadwye.com


Venue Information

The Kings Head is an 18th century coaching inn located in the village of Wye close to the main towns of Ashford and Canterbury. Our service is friendly and relaxed, we try our very best to ensure your time with us is safe and enjoyable.  Our restaurant, bar, and public toilets are situated on the ground floor.  Guest bedrooms are situated on the upper 1st and 2nd floors.


At a glance

Level Access

  • A level access door to the ground floor is situated at the covered side entrance to the right of the building.

hearing

  • A vibrating pillow pad is available on request for our overnight guests' safety.
  • A hearing loop is installed in the main ground floor area at the reception desk.
  • Our restaurant can be noisy when busy, we will always endeavour to find a quiet table if required.

Visual

  • A large print menu is available.
  • Large print information is available.
  • Lighting levels are reduced after dusk in the bar and restaurant.

Restaurant and bar

  • Situated on the ground floor with level access.
  • A large print menu is available.
  • Lighting levels are reduced after dusk in the bar and restaurant.
  • Background music is played.
  • Dietary requirements including vegetarian, vegan, gluten free, and lactose intolerance are catered for.
  • A hearing loop is installed in the main ground floor area at the reception desk.

Guest accommodation

  • Guest bedrooms are situated on the upper 1st and 2nd floors.
  • Accommodation can be reached only by stairs.

Guest Bathrooms

  • Four guest bathrooms have a bath with shower above, or a bath only.
  • Three guest bathrooms have a walk-in shower only.

Public TOILETS

  • The public toilets are on the ground floor with level access
  • The Ladies toilet has two cubicles, the larger of the two with grabrail and baby changing facilities.
  • The Gents toilet has three urinals, and one cubicle with limited access.

Getting Here

 

The Kings Heads' address: Church Street, Wye, Ashford, Kent, TN25 5BN

  • Rail: Wye train station is a five minute walk from The Kings Head.  The rail station is located at the foot of a road with moderate incline. For train times please visit www.nationalrail.co.uk.
  • Bus: Buses stop in the village from both Ashford and Canterbury. The nearest bus stop is on High Street, approximately 50 meters from the venue on level ground. For times and routes please visit www.stagecoachbus.com
  • Car: Parking is available outside the Kings Head in Church Street and on neighboring roads.
  • Taxi: Our preferred taxi service is Arrow Taxis 01233 666 666.  For a wheelchair accessible taxi please call e7seater taxi on 07934 363682 or email e7seater.taxis@hotmail.co.uk.  A member of staff will be happy to make taxi arrangements for you on request.

Additional information

  • We can provide water bowls for assistance dogs on request. 
  • The nearest toilet area for assistance dogs is located across the road on The Green, 30 metres from the main entrance.
  • Baby changing facilities and highchairs are available.

If you require assistance before or during your visit, please do not hesitate to ask. If you have any constructive feedback that might help us to improve our accessibility, please speak to us, or contact us directly.